Discover our FAQs and get all your answers

1. What types of coffee beans do you sell?

At Koffiebox, we specialize in selling a variety of high-quality coffee beans. Our selection includes Arabica, Brazilian Santos, and Colombian Supremo beans. Each type offers a unique flavor profile, ranging from floral and fruity to creamy and nutty.

2. What makes your coffee beans high-quality?

Our coffee beans are considered high-quality due to their complexity, nuance, and well-balanced flavor profiles. We source our beans from reputable growers who prioritize quality and sustainability. Additionally, our beans undergo a meticulous selection and roasting process to ensure optimal taste and freshness.

3. How should I store the coffee beans?

To maintain the freshness and flavor of your coffee beans, it is recommended to store them in an airtight container in a cool, dark, and dry place. Avoid exposing the beans to direct sunlight, moisture, or strong odors. It is best to grind the beans just before brewing for the freshest taste.

4. How long do the coffee beans stay fresh?

The freshness of coffee beans can vary depending on various factors, including the roast level and storage conditions. However, as a general guideline, it is recommended to consume the beans within 2 to 4 weeks of the roast date for optimal flavor. We always provide the roast date on our packaging to ensure you know the freshness of your beans.

5. How long does shipping take?

Shipping times may vary depending on your location. Generally, we strive to process and ship orders within 1-2 business days. Once your order has been shipped, you can expect delivery within 3-7 business days.

6. How much does shipping cost?

Shipping costs are calculated at checkout based on the weight and destination of your order. We offer competitive shipping rates to ensure you receive your coffee beans at an affordable price.

4. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

6. Are your coffee beans organic?

Yes, we take pride in offering high-quality coffee beans that are sourced from organic farms. Our beans are grown without the use of synthetic fertilizers or pesticides, ensuring a natural and sustainable product.

10. How can I contact customer support?

If you have any further questions or need assistance, our customer support team is here to help. You can reach us through our contact form on the website or by sending an email to support@koffiebox.com.